Ground Floor, Adamson House, Towers Business Park, Wilmslow Rd, Manchester M20 2YY

Solving operational performance challenges to unlock substantial value

We help businesses, teams and individuals deliver exceptional operational performance, employee engagement and customer experience

Atlantic Insight helps organisations improve operational performance:

360° Operational Review

An evidence-based approach that identifies and quantifies the potential for operational and financial improvement.

Key Benefits
Improvement potential evidenced by analysis & insights
Outcome focused set of recommendations
ROI focused business case, priorities and roadmap
Forecasting & Planning
Helping you improve processes, models and techniques to serve customers efficiently and meet target service levels.
Key Benefits
Improved customer experience, driving revenue and growth
Improved employee experience
Efficient operations planning lowers cost and boosts productivity
Trusted Manager

Equips front line managers with the skills, knowledge, tools and confidence to lead through change.

Key Benefits
Adaptable and scalable
Delivers quantifiable positive ROI
Enhanced employee engagement and retention
360° Operational Review
An evidence-based approach that identifies and quantifies the potential for operational and financial improvement.
Key Benefits
Improvement potential evidenced by analysis & insights
Outcome focused set of recommendations
ROI focused business case, priorities and roadmap
Forecasting & Planning
Helping you improve processes, models and techniques to serve customers efficiently and meet target service levels.
Key Benefits
Improved customer experience, driving revenue and growth
Improved employee experience
Efficient operations planning lowers cost and boosts productivity
Trusted Manager
Equips front line managers with the skills, knowledge, tools and confidence to lead through change.
Key Benefits
Adaptable and scalable
Delivers quantifiable positive ROI
Enhanced employee engagement and retention
BPO Optimisation

Working with both clients and BPO providers to improve performance and value from outsourcing.

Key Benefits
Maximised value from outsourcing partnerships creating win-win outcomes
Improved customer experience, driving revenue and growth
Mitigation of reputation risk
Analytics & Insight
Creating and building advanced analytics, insights and capabilities to drive informed decision-making and continuous improvement.
Key Benefits
Actionable insights to boost delivery of strategic objectives
Improved commercial performance from business intelligence
Optimised decision-making from data-driven ML methodologie
Operational Improvement
Our engagements align people, process and management system to accelerate delivery of tangible operational and financial outcomes.
Key Benefits
Productivity improvement, typically 15% to 30%
People, process and systems aligned to business objectives
Typical engagement ROI of 3 to 5:1
BPO Optimisation
Working with both clients and BPO providers to improve performance and value from outsourcing.
Key Benefits
Maximised value from outsourcing partnerships creating win-win outcomes
Improved customer experience, driving revenue and growth
Mitigation of reputation risk
Analytics & Insight
Creating and building advanced analytics, insights and capabilities to drive informed decision-making and continuous improvement.
Key Benefits
Actionable insights to boost delivery of strategic objectives
Improved commercial performance from business intelligence
Optimised decision-making from data-driven ML methodologies
Operational Improvement
Our engagements align people, process and management system to accelerate delivery of tangible operational and financial outcomes.
Key Benefits
Productivity improvement, typically 15% to 30%
People, process and systems aligned to business objectives
Typical engagement ROI of 3 to 5:1

Atlantic Insight helps organisations improve operational performance:

360° Operational Review
An evidence-based approach that identifies and quantifies the potential for operational and financial improvement.
Key Benefits
Improvement potential evidenced by analysis & insights
Outcome focused set of recommendations
ROI focused business case, priorities and roadmap
Forecasting & Planning
Helping you improve processes, models and techniques to serve customers efficiently and meet target service levels.
Key Benefits
Improved customer experience, driving revenue and growth
Improved employee experience
Efficient operations planning lowers cost and boosts productivity
Trusted Manager

Equips front line managers with the skills, knowledge, tools and confidence to lead through change.

Key Benefits
Adaptable and scalable
Delivers quantifiable positive ROI
Enhanced employee engagement and retention
BPO Optimisation
Working with both clients and BPO providers to improve performance and value from outsourcing.
Key Benefits
Maximised value from outsourcing partnerships creating win-win outcomes
Improved customer experience, driving revenue and growth
Mitigation of reputation risk
Analytics & Insight
Creating and building advanced analytics, insights and capabilities to drive informed decision-making and continuous improvement.
Key Benefits
Actionable insights to boost delivery of strategic objectives
Improved commercial performance from business intelligence
Optimised decision-making from data-driven ML methodologies
Operational Improvement
Our engagements align people, process and management system to accelerate delivery of tangible operational and financial outcomes.
Key Benefits
Productivity improvement, typically 15% to 30%
People, process and systems aligned to business objectives
Typical engagement ROI of 3 to 5:1

Atlantic Insight helps organisations improve operational performance:

360° Operational Review
An evidence-based approach that identifies and quantifies the potential for operational and financial improvement.
Key Benefits
Improvement potential evidenced by analysis & insights
Outcome focused set of recommendations
ROI focused business case, priorities and roadmap
Forecasting & Planning
Helping you improve processes, models and techniques to serve customers efficiently and meet target service levels.
Key Benefits
Improved customer experience, driving revenue and growth
Improved employee experience
Efficient operations planning lowers cost and boosts productivity
Trusted Manager
Equips front line managers with the skills, knowledge, tools and confidence to lead through change.
Key Benefits
Adaptable and scalable
Delivers quantifiable positive ROI
Enhanced employee engagement and retention
BPO Optimisation
Working with both clients and BPO providers to improve performance and value from outsourcing.
Key Benefits
Maximised value from outsourcing partnerships creating win-win outcomes
Improved customer experience, driving revenue and growth
Mitigation of reputation risk
Analytics & Insight
Creating and building advanced analytics, insights and capabilities to drive informed decision-making and continuous improvement.
Key Benefits
Actionable insights to boost delivery of strategic objectives
Improved commercial performance from business intelligence
Optimised decision-making from data-driven ML methodologies
Operational Improvement
Our engagements align people, process and management system to accelerate delivery of tangible operational and financial outcomes.
Key Benefits
Productivity improvement, typically 15% to 30%
People, process and systems aligned to business objectives
Typical engagement ROI of 3 to 5:1

Some of our client partners:

Atlantic Insight

Helping your business achieve excellence in operational performance, forecasting and planning

Ian Brumwell engages and supports C-suite teams to accelerate the implementation of their strategic objectives. He delivers high impact outcomes that benefit his clients, and their colleagues, customers, and partners.

Philip Stubbs has a background in Operational Research, with considerable experience of forecasting, scheduling, simulation and identifying performance improvement opportunities. He delivers commercial benefit through improvements to operations planning and performance.

Why Partner With Us?

Our expertise is proven to deliver tangible improvements to…..

Customer Experience

Employee Engagement

Productivity

ROI & EBITDA

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